LDR Motion Systems Tube Cutting Machine Issues

[Braxton_Bargmann]

We've got an LDR tube cutting machine at work here where I'm the main operator. My computer recently had an update, to which it put the CAM software (Fabrimaster) back into demo mode by referencing the wrong license key I assume. Has anyone else ran into this?

Outside of this issue there has been numerous small issues that hindered flexibility and efficiency that I have found solutions to if anyone else running this machine has had any problems I would love to hear them and what the solution was.

We have the 6" x 6" x 24' machine with scribe and water functionality.

[adbuch]

We've got an LDR tube cutting machine at work here where I'm the main operator. My computer recently had an update, to which it put the CAM software (Fabrimaster) back into demo mode by referencing the wrong license key I assume.

Have you contacted LDR tech support?
David

[Braxton_Bargmann]

David -

LDR Motion Systems unfortunately burnt down a couple years ago now along with all of the files, documentation, hardware, and notes.

[adbuch]

David -

LDR Motion Systems unfortunately burnt down a couple years ago now along with all of the files, documentation, hardware, and notes.

Can you contact the software manufacturer directly?
David

[weldguy]

I am sure contacting Fabrimaster can get your software back up and operational. As for the equipment there are some others here with that setup who hopefully will chime in.

[Braxton_Bargmann]

I am sure contacting Fabrimaster can get your software back up and operational. As for the equipment there are some others here with that setup who hopefully will chime in.

I have tried to find any contact information available for TCS Fabrimaster with no luck as I can't get access to their website due to security issues.

Does anyone on here have a contact for TCS by chance?

[adbuch]

I had no problem accessing their website.
David


https://www.globaltcs.com/ContactDetails.htm

tcs 1.jpg

tcs 2.jpg

tcs 3.jpg

[Braxton_Bargmann]

I had no problem accessing their website.
David


https://www.globaltcs.com/ContactDetails.htm
tcs 1.jpg
tcs 2.jpg
tcs 3.jpg

Thanks so much!

[adbuch]

I had no problem accessing their website.
David


https://www.globaltcs.com/ContactDetails.htm
tcs 1.jpg
tcs 2.jpg
tcs 3.jpg

Thanks so much!

Happy to help! Let us know how you make out.
David

[Braxton_Bargmann]

I had no problem accessing their website.
David


https://www.globaltcs.com/ContactDetails.htm
tcs 1.jpg
tcs 2.jpg
tcs 3.jpg

Thanks so much!

Happy to help! Let us know how you make out.
David

Got ahold of the head software engineer and worked through all of my issues. Thanks!

[weldguy]

Awesome! Are you able to give a quick summary of what fixed it in case someone else has a similar issue in the future?

[Braxton_Bargmann]

Awesome! Are you able to give a quick summary of what fixed it in case someone else has a similar issue in the future?

It was the software referencing the wrong license within the code in my computer.

[weldguy]

That's great, thanks for posting your solution